Skip to content

Archived Partner Blogs

Do-It-Yourself Consumers of Cloud

We have all been in that conversation, when a customer is describing a need, a capability or a solution requirement that is a perfect fit for a Cloud-based platform. Before they even finish speaking, we have the “answer”! We cannot wait to jump in and prove how “smart we are”, how our company, our ecosystem partners, or our Cloud offerings are cutting-edge.

One problem. What if your client doesn’t buy into the Cloud strategy? What if they want to manage their core infrastructure, keep their data in-house and be able to “touch” their production? Regardless of the fact that Cloud-based solutions can remove complexities, this type of DIY IT buyer is impervious to white papers, TCO models, ROI calculators and any other presales tool used to funnel their IT spend to Cloud computing. Now what?

Adam Burke

Differentiation Begins with a Customer-Focused Agenda

When the products and services you offer look pretty much like everyone else’s products and services, what can you do to differentiate yourself ?

If your only option is to stand out with price, you risk eventually cannibalizing your own business.

That’s not all. By focusing only on price quotes for the immediate transaction, you’re leaving other unrecognized opportunities on the table. So you need to resist the knee-jerk into a price quote and find ways to describe your value-add in terms other than price

Adam Burke

How secure do your customers think they really are?

These days, one of the biggest challenges your customers face is keeping their data, apps, and infrastructure secure from malware , hackers , and thieves .

Quest can help you keep your customers safe and identify vulnerabilities that are often overlooked. With comprehensive state-of-the-art security capabilities, Quest has built the understanding that to be effective, security measures need to work together in awareness of each other. That’s why we customize, integrate, and fine-tune our security offerings to precisely fit your customers’ particular needs.

Adam Burke

Optimizing Clients Backup and Recovery Strategies

How many of your customers can reliably backup their data, then reliably recover it?   Data backup has moved beyond traditional tape, which is notoriously unreliable. Fortunately, with Quest’s help you can offer your customers alternatives that provide a range of reliable and affordable data availability options.

Adam Burke

It’s About the Relationship

We all tend to focus on bringing in new customers. But don’t be fooled — retaining the customers you currently have is critical and sometimes easy to neglect.

How do you proceed when you’ve brought aboard a new project from one of your existing customers that stretches beyond your current comfort zone, such as cloud services, where you’ll need a Partner’s help to deliver

Adam Burke

Quest’s Global Network of Service Delivery Centers are Ready Right Now to Meet Your Clients’ Needs

When it comes to choosing a partner to help you meet changing client demands, you face some tough decisions. As I see it, you need three things to make a successful partnership:

A partner who’s willing to share — i.e., when you make a sale, you get a piece of the proceeds, including a portion of ongoing revenue from Cloud service subscriptions.
A partner with the right offerings — i.e., a solid bench of Cloud and other technology solutions that truly address your clients’ requirements.
A partner who fields sufficient resources to reliably deliver what you’ve promised your clients — i.e., not merely strong technical experience/expertise but also a network of leading edge data centers specifically designed with the virtualization, automated management, and security capabilities.

Adam Burke

Contact Quest Today  ˄
close slider