Blog Archive | Quest Technology Management

How secure do your customers think they really are?

These days, one of the biggest challenges your customers face is keeping their data, apps, and infrastructure secure from malware , hackers , and thieves .

Quest can help you keep your customers safe and identify vulnerabilities that are often overlooked. With comprehensive state-of-the-art security capabilities, Quest has built the understanding that to be effective, security measures need to work together in awareness of each other. That’s why we customize, integrate, and fine-tune our security offerings to precisely fit your customers’ particular needs.

Adam Burke

Cloud Computing Best Practice: Evaluate Cloud Provider Security with these 7 questions

Unless you’re an expert in security issues, doing proper Cloud provider due diligence can be daunting . Yet it’s essential, given the importance of your business’s data and applications.

So I offer seven questions for you to ask of every Cloud provider you’re considering. Pay attention to the answers you get and don’t hesitate to demand drilldown details. Remember: You’re contemplating putting at least some of the data and apps your business relies on into this provider’s Cloud environment.

Tim Burke

Optimizing Clients Backup and Recovery Strategies

How many of your customers can reliably backup their data, then reliably recover it? Data backup has moved beyond traditional tape, which is notoriously unreliable. Fortunately, with Quest’s help you can offer your customers alternatives that provide a range of reliable and affordable data availability options.

Adam Burke

DaaS vs. VDI — Is This the Right Question?

Which is the better solution — DaaS or VDI?

Each camp promotes its approach and dismisses the other while analysts argue about which one will “prevail.” Yet these technology debates do little more than distract you from finding the best solution for your organization.

So pull your eyes from those tech specs and focus on these six questions:

Tim Burke

Do your Cloud provider due diligence

Whether or not we give it much explicit thought, we all do at least some due diligence every time we buy something.

When it comes to Cloud services , due diligence ought to be done explicitly and with forethought — because getting out from under a bad Cloud choice can be onerous. It’s worth your while to choose well in the first place.

Tim Burke

It’s About the Relationship

We all tend to focus on bringing in new customers. But don’t be fooled — retaining the customers you currently have is critical and sometimes easy to neglect.

How do you proceed when you’ve brought aboard a new project from one of your existing customers that stretches beyond your current comfort zone, such as cloud services, where you’ll need a Partner’s help to deliver

Adam Burke