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Blog Archive

Optimizing Clients Backup and Recovery Strategies

How many of your customers can reliably backup their data, then reliably recover it?   Data backup has moved beyond traditional tape, which is notoriously unreliable. Fortunately, with Quest’s help you can offer your customers alternatives that provide a range of reliable and affordable data availability options.

Adam Burke

DaaS vs. VDI — Is This the Right Question?

Which is the better solution — DaaS or VDI?

Each camp promotes its approach and dismisses the other while analysts argue about which one will “prevail.” Yet these technology debates do little more than distract you from finding the best solution for your organization.

So pull your eyes from those tech specs and focus on these six questions:

Tim Burke

Do your Cloud provider due diligence

Whether or not we give it much explicit thought, we all do at least some due diligence every time we buy something.

When it comes to Cloud services , due diligence ought to be done explicitly and with forethought — because getting out from under a bad Cloud choice can be onerous. It’s worth your while to choose well in the first place.

Tim Burke

It’s About the Relationship

We all tend to focus on bringing in new customers. But don’t be fooled — retaining the customers you currently have is critical and sometimes easy to neglect.

How do you proceed when you’ve brought aboard a new project from one of your existing customers that stretches beyond your current comfort zone, such as cloud services, where you’ll need a Partner’s help to deliver

Adam Burke

Cloud Computing best practice: Conduct a Cloud feasibility assessment

Not all IT activities are right for Cloud computing . What’s more, you may not have the basic elements you need (such as a sufficiently robust network environment) for Cloud computing. And the last thing you need is to learn those uncomfortable truths after you’ve committed to a Cloud project.

This is why conducting a Cloud feasibility assessment is so important. And unless you have Cloud computing expertise on staff, don’t try to do it alone.

Tim Burke

The Disruption Dirty Dozen: Asking the hard DR questions

Regardless of their cause(s), your ability to minimize business disruptions depends on planning that’s based on a granular understanding of the risks posed to your business processes.

This planning begins with understanding who your key stakeholders are, how your organization conducts business, and what sorts of disruptions are likeliest at your locations (note that recent studies indicate power failures, hardware failures, and network failures account for more than 80% of IT-related disruptions).

Tim Burke

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