Skip to content

Quest Blog

What Kind of Cloud Customer Are You?

When clients contemplating a move to the cloud ask for advice, we tell them to start by being realistic about what cloud computing actually offers. Yes, the cloud frees budgets from constant investment in infrastructure, reducing CapEx expenditure. But the cloud is a technology, not a solution that will automatically deliver benefits like faster time-to-market or streamlined methods or a fix for personnel or process issues within your enterprise. Next, we advocate a know thyself approach. You’ll get the most

Tim Burke

8 IT Tips for Better Customer Resilience

8 IT Tips for Better Customer Resilience

Have you noticed how customers are talking more about risk these days? Not surprising, given the spectacular nature of recent hacks and immobilizing disasters. Yet, all forms of risk that threaten your customers’ environments and reputation are only part of a much larger problem which you can help resolve. Begin by strategizing with your customers using these key tips:

Adam Burke

Application security: As apps proliferate, so do vulnerabilities

Application security: As apps proliferate, so do vulnerabilities

These days, two-thirds of all applications rely on open-source components. While open source has many virtues, it also has a key vice: once an open source component is integrated into an application, that app inherits any vulnerabilities it contains.

Further, whenever that application is referenced by other software, the inheritance of the initial vulnerability persists. The 2014 Heartbleed bug occurred in this way, and some version of this issue is likely to keep happening because most vendors don’t list all the third-party components their software relies on.

Tim Burke

Data security: 6 steps to take right now

Data security: 6 steps to take right now

Ensuring data security can be tough, since attacks and breaches and plain old mistakes have so many sources. Often the real cause of a technology risk is deeply buried. Consider this example :

Tim Burke

What you need for successful customized app development

What you need for successful customized app development

These days, a successful app saves time and enables quick and easy access to its features. It’s available anywhere and at any time with relevant contextual experiences. It allows your customer to control the interaction and offers both flawless uptime and minimal power use.

And perhaps most critically, a successful app fits both your business and your customers like a glove — something that requires app customization.

As I delineated in my last post , the payoffs can — and should — be substantial. Customized mobile apps in particular lower costs, improve employee productivity, and significantly strengthen your relationship with your customers.

Tim Burke

Appreciating the bottom-line power of developing customized apps

Appreciating the bottom-line power of developing customized apps

How important are apps to your business?

If your enterprise is like most, the answer is VERY. And the chief reason centers on the rising importance of mobile “presence.” Without such presence, just about every business will soon struggle to compete.

Sometimes, however, not even a good mobile app is enough, because app users — which is to say, your customers — have become demanding. And picky.

Tim Burke

Contact Quest Today  ˄
close slider