Lurking behind many downtime incidents are mundane causes – a failed UPS, human error, a malfunctioning component.
But increasingly, your clients will discover downtime causes stemming from a class of culprits best characterized as IT complexity.
Bringing integration and efficiency to your organization’s communications technologies? I recommend you keep these matters front-of-mind:
Your budget, your legacy. Older communications installations may not do well in Unified Communications (UC) architectures — so do you attempt to bring along what you already have or replace it?
This decision impacts your network. If you haven’t been keeping up with users’ demands for connectivity, a successful UC deployment may require more capacity than you currently possess.
The impacts of downtime on a business can be devastating, as this cringe–inducing chart reveals:
Downtime impacts
Source: 3 Steps to IT Resilience, Forrester
Veterans can sometimes be like cross-fitters and vegans-if you haven’t figured out who they are in the first five minutes of speaking with them, they will most likely tell you within the next five minutes of your conversation. Take me for instance, I’m a clean-eating combat veteran with a respectable 4-minute Fran time myself. See what I did there? I hope you’ll give me a pass.
The last time I posted, I described several cybersecurity solutions which are moving beyond the reactive, siloed offerings that continue to be necessary, but are no longer sufficient to protect our enterprises.
These solutions can seem daunting. The complexity of it all often overwhelms.
This is partly due to what’s happening to our information infrastructures, which are also becoming more complex as they go hybrid. They are, essentially, boundless as they accommodate internet communication. Meanwhile, today’s in–house data centers are increasingly virtualized and typically combine a variety of cloud and managed services.
In my previous post, I pointed to several top security threats your clients face in attempting to protect their data and systems.
Cyberthreats like app attacks, web attacks, social engineering exploits, and ransomware are only a few of your customers’ concerns. They must also (or will soon) contend with breaches that steal or corrupt huge swaths of “big data,” the risks of trusting IoT (Internet of Things) devices and sensors , and the dangerous vulnerabilities of industrial control systems .
