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5 Elements to Include in Your Incident Response Plan

5 Elements to Include in Your Incident Response Plan

Creating a well-structured incident response plan is critical, but also complex. When the unexpected happens, an incident response plan propels your team into action – but do you have a plan that addresses everything it should?

Jon Bolden

Technology Management and IT Professional Services: The Quest Way

Technology Management and IT Professional Services: The Quest Way

Quest CEO Tim Burke joined Paul and Adam Burke on a recent episode of Spilling the IT to talk about The Quest Way. I recently sat down with Paul and Adam for a “Spilling the IT” show. During our time together, we covered a wide range of topics, including my early tech career, how I approach business, what I’m watching on TV these days, and my latest book recommendation.

Tim Burke

Everything is moving to the cloud – understand cloud licensing

Everything is moving to the cloud – understand cloud licensing

“The cloud lives in huge data centers scattered around the world.

I recently re-watched the second episode of Spilling the IT, in which Adam Burke, Quest’s Vice President for Sales and Partnerships, talked about cloud services and licensing, and I’d like to expand on some ideas he brought up.”

Tim Burke

Five-Minute Guide to Managed Services Providers

Five-Minute Guide to Managed Services Providers

Managed Service Providers can augment your organization’s IT infrastructure with a flexible team of professionals for a set monthly rate.

Adam Burke, Quest’s Vice President of Sales and Partnerships, was recently discussing managed services in his Spilling the IT video series, and I wanted to elaborate further. Along with managed services he discussed IT infrastructure services; IT professional services, security, and scalability

Tim Burke

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