Quest Blog | Quest Technology Management

Getting to know Desktops as a Service

I want to focus this time on a Cloud-based solution called Desktop-as-a-Service (DaaS).

DaaS is one of those technologies that both end-users and IT people like — because it doesn’t force end-users to change their work habits and it relieves IT of all kinds of desktop management hassles by putting all employee desktop images in the Cloud.

By ‘desktop images’, I mean all of an end-user’s apps and data as well as the personalized look and feel of their desktop environment. So even though this ‘desktop image’ resides in the Cloud, each end-user’s customizable desktop environment looks and performs as usual.

Adam Burke

5 DaaS FAQs — and the answers worth noting

These are some of the most common questions I get asked about Desktop-as-a-Service — and here are my answers.

Q. What end-user devices can we use to access our virtual desktops?
A. Quest’s DaaS lets you use just about all of them: Any Wintel or Mac computer or laptop, iPhones, iPads, Android phones, and Android tablets. It even works on a Kindle Fire.

Tim Burke

Do you need DaaS? 5 hints to look out for

I saw a sign recently with these six words: Change, of any sort, requires courage.

Change can be so difficult that sometimes we’d prefer to convince ourselves that it’s unnecessary. If it ain’t broke, don’t fix it, right?

But how do you know it ain’t broke? Complex systems and (infra)structures often fool us with their own forms of what amounts to landscape amnesia: By inches, conditions deteriorate, and this happens so slowly and in such small increments that we do not notice.

Tim Burke

3 Big Things your business gets from DaaS

It’s great that, with the right Cloud service provider , Desktop-as-a-Service can fit nicely into just about any IT environment. But what does it do for the business?

DaaS does 3 Big Things, each with bottom-line impact:

Tim Burke

How DaaS impacts your IT environment

The idea that the guts of an employee’s work environment which has for so long resided on his or her individual desktop PC might reside somewhere else is an idea that takes some getting used to.

So let’s take a few minutes to consider what this really means in terms of…

Security: Because DaaS — Desktop-as-a-Service — puts each employees desktop image in the Cloud, employee apps and data stay secure — even as individual employee desktop images are rapidly deployed on-demand to virtually any device (including employee-owned devices), anywhere those employees may be (as long as they have Internet access).

Tim Burke

Opportunity knocks: Customized cloud solutions

As you move toward providing technology solutions , how your efforts generate revenue changes dramatically. Much of your revenue will come from recurring service-oriented business rather than price- and product-based transactions.

A prime example of this is customized cloud services — what we at Quest call shape-your-own cloud, which takes advantage of the best of public and private clouds.

The difference between customized clouds and public clouds (think Amazon , Google , etc.) is not unlike the difference between transactional and solution-oriented selling: A customized cloud gives customers the advantages of a precise fit with their needs that public clouds don’t, including …

Adam Burke