Blog Archive | Quest Technology Management

Why you should sell Desktops as a Service

The first reason is crystal clear: Because your customers want it. A LOT — and right now. In the last six months at Quest, we’ve added thousands of DaaS seats across more than 50 new customers.

This shows DaaS to be a hot topic — which makes it, so to speak, a foot in your customer’s door.

Quest offers DaaS with a free, well-supported Proof-of-Concept (which I’ll describe in more detail in my next blog). This creates an effective Try-and-Buy model that easily serves as a “pilot.” So your customers can start out small and broaden their commitment to DaaS as their experience and comfort levels increase.

Adam Burke

The importance of IT security vigilance

Last September 18th, Germany’s Federal Office for Information Security warned that nation’s population not to use Internet Explorer because of an IE security flaw “is already being used for targeted attacks” designed to lure users to an infected website which, when visited, allows hackers to take control of the user’s computer. Soon after, the Swedish government issued a similar warning.

Even worse, Microsoft was not immediately able to fix the problem. First came a temporary patch, said to be less that complete.

Tim Burke

How to get the precise Cloud capabilities you need — affordably

When you find a Cloud services provider who’s able to precisely design and customize Cloud capabilities to address your organization’s unique needs, you can begin down the path to achieving the flexibility, scalability, cost reductions, efficiencies, redundancy , and disaster recovery protections you need. And you can do it without overspending on overcapacity.

In particular, a services provider who will customize your Cloud services can address your security concerns with an over-arching services contract and service-level agreement (SLA) that’s explicitly written for your business.

Tim Burke

How to find out if DaaS is right for your business — part 2

In addition to a no-charge DaaS proof-of-concept , there are a couple of other ways to get a real-world sense of how your organization can benefit from DaaS as well as Cloud computing in general:

Tim Burke

How to find out if DaaS is right for your business — part 1 of 2

For those who are ready to explore Desktop-as-a-Service, it’s worthwhile to find a DaaS-competent Cloud services provider who is willing to work with you to conduct a no-cost DaaS Proof-Of-Concept at your premises using you applications, data, and devices — and involving your employees.

There really is no other way to learn what your business can get from DaaS. A free DaaS Proof-of-Concept will help you understand very concretely how DaaS will work for your employees and what they’ll get from it. Using an iPad as part of your DaaS Proof-Of-Concept can be a wow! experience.

Tim Burke

Getting to know Desktops as a Service

I want to focus this time on a Cloud-based solution called Desktop-as-a-Service (DaaS).

DaaS is one of those technologies that both end-users and IT people like — because it doesn’t force end-users to change their work habits and it relieves IT of all kinds of desktop management hassles by putting all employee desktop images in the Cloud.

By ‘desktop images’, I mean all of an end-user’s apps and data as well as the personalized look and feel of their desktop environment. So even though this ‘desktop image’ resides in the Cloud, each end-user’s customizable desktop environment looks and performs as usual.

Adam Burke