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Blog Archive

Are your clients ready for a new kind of IT?

Three unstoppable forces have generated very challenging crosscurrents that are disrupting or unsettling your clients’ IT operations.

How you help your clients navigate these crosscurrents will shape the future of their businesses:

Adam Burke

When your SLAs have to be more than merely SMART

As the elements of your technology infrastructure become ever more interdependent, you’ve likely faced mounting hassles associated with ensuring that they consistently deliver the levels of service your business requires.

Tim Burke

Figuring out what networking technologies you need

These days, your network must move your data from where it’s gathered to where it’s analyzed, then to where it fuels automated operations and real-time decisions. And your network must do this at scale, at speed, and securely across multiple devices, data centers, services, clouds, and, increasingly, edges of clouds — at all the times and in all the places where you conduct business.

How can you achieve this sort of end-to-end networking?

Tim Burke

Helping your clients get the most from their networks in the age of complexity

How many sites do your clients’ networks link? For many, it’s as many as three or four or more. And too often the multiple locations where their data resides are subject to critical network dependencies easily perturbed in such deeply interconnected environments.

This likely explains why there was a 68% jump between 2017 and 2018 in the rate that network errors triggered unplanned downtime.

Adam Burke

Managing your network in the age of complexity

Until recently, the chief culprit in unplanned network downtime was power failure. These days, however, network errors and IT system problems play the main villains — and network errors were identified as the primary cause for 32% of outages in 2018.

That number becomes even more alarming when you consider that just a year earlier network errors accounted for only 19% of outages.

So why was there a 68% jump between 2017 and 2018 in the rate that network errors triggered unplanned downtime?

Tim Burke

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