Until recently, the chief culprit in unplanned network downtime was power failure. These days, however, network errors and IT system problems play the main villains — and network errors were identified as the primary cause for 32% of outages in 2018.
That number becomes even more alarming when you consider that just a year earlier network errors accounted for only 19% of outages.
So why was there a 68% jump between 2017 and 2018 in the rate that network errors triggered unplanned downtime?