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Archived CEO Blogs

When your SLAs have to be more than merely SMART

As the elements of your technology infrastructure become ever more interdependent, you’ve likely faced mounting hassles associated with ensuring that they consistently deliver the levels of service your business requires.

Tim Burke

Figuring out what networking technologies you need

These days, your network must move your data from where it’s gathered to where it’s analyzed, then to where it fuels automated operations and real-time decisions. And your network must do this at scale, at speed, and securely across multiple devices, data centers, services, clouds, and, increasingly, edges of clouds — at all the times and in all the places where you conduct business.

How can you achieve this sort of end-to-end networking?

Tim Burke

Managing your network in the age of complexity

Until recently, the chief culprit in unplanned network downtime was power failure. These days, however, network errors and IT system problems play the main villains — and network errors were identified as the primary cause for 32% of outages in 2018.

That number becomes even more alarming when you consider that just a year earlier network errors accounted for only 19% of outages.

So why was there a 68% jump between 2017 and 2018 in the rate that network errors triggered unplanned downtime?

Tim Burke

When cloud DR isn’t enough:
disaster recovery for your hybrid infrastructure

As you’ve handed off more and more data and applications to the cloud, you may think you’re now beyond losing any of your cloud-resident data and apps — because, after all, the cloud vendor’s multiple, diversely located data centers obviate that, right?

I urge you to think again.

It’s not that you’re necessarily entirely wrong. It’s that you may be only half right — and the half that is not right could put your business in peril.

Tim Burke

Five signs you need managed/hosted services in a cloudy world

 

Do you see your assorted cloud services as, in effect, satellite data centers with mostly the same old operational and management issues?

In fact, your increasingly cloud-centric IT environment is becoming an ever more complex hybrid that needs to be managed in entirely new ways. Unless your organization is large, your best option is to turn to a trusted managed service provider with deep cloud experience.

Any of these five signs tells you it’s time to bring in a managed services provider to help you rationalize your quickly cloudifying IT infrastructure:

Tim Burke

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