With help from the right IT services provider partner, you can assist your clients in crafting a customized service level agreement to ensure solid IT services performance and availability – even for your clients’ hyperscale public cloud services.
Today’s quickly evolving IT skillset s – software/web development, data analysis, IT security, IoT, etc. – can be hard to come by. More than 60% of IT execs say they face challenges attracting appropriately trained and experienced IT professionals . Nearly a quarter seek the skills necessary to upgrade existing systems, while 22% need expertise in keeping systems and data secure.
To ride technology’s roiling waves rather than slip beneath them, many of your clients are shifting IT staff focus from operational support and maintenance to their organizations’ business strategies and innovation goals.
Now that a hefty majority of enterprise systems, applications, and workloads are considered mission- or business-critical , discussions about business continuity and disaster recovery focus on IT resilience architectures employing multiple geographically-distributed data centers that use live application failover to prevent downtime.
Despite all the (deserved) attention given cyberattacks, 82% of unplanned downtime can be attributed to application failures, hardware failures, or operational errors – at a time when 64% of business data and systems are considered either mission-critical or business-critical . No wonder 80% of organizations now demand a minimum of 99.99% availability – i.e., just 4.33 minutes of monthly unplanned downtime.
In my last post, I described people-focused cybersecurity best practices to share with your clients. This time, I’m adding some key cybersecurity best practices basics as well as three essential cybersecurity strategies.
