Blog Archive | Quest Technology Management

Protect the Base: Network Support

As cloud and managed services play a larger and larger role in your customers’ IT operations, the state of their network services, which underpin these more visible cloud and managed services, is likely to become an issue — if it hasn’t already.

After all, your customers’ networks must accommodate new business-essential demands like secure application delivery, mobile user access, and end user authentication. These demands on networks often designed for earlier eras with earlier technologies can trigger problems related to network performance, application workloads, security and compliance, monitoring and management, and, as always, cost.

And when that happens, your customers will be calling you seeking a right-now-hurry-up fix.

Adam Burke

Quest Partner Playbook: for when your customer needs extra help

In the industry of business technology, your customer relationships are crucial to your success. But to “land and expand” often means integrating capabilities or solutions that your organization may not cater to.

So what do you do when you’ve won a customer project that stretches beyond your current comfort zone, and you’re not sure you’ll be able to deliver?

Head to the Quest Partner Playbook – your go-to resource for those moments when you don’t want to leave a customer hanging, but still need a game plan for options and next steps.

Adam Burke

What to Look for in a Technology Staffing Services Provider

Finding the technology skillsets you need when you need them is getting tougher all the time, as my last post attests. If you’re like many enterprises, you’re engaging more than one staffing service in hopes of ending staff deficits.

So here’s my advice about what to look for in a technology staffing services provider:

Tim Burke

Screening now: The great technology talent show

By some reports, hiring (and keeping) competent information technology talent has never been so difficult.

To an extent, technology talent struggles vary in degree according to industry subsector and location. Cybersecurity, for instance, faces particularly intense shortages of much-needed experts. Some expect one million cybersecurity job openings this year, and even demand for entry-level cybersecurity slots, like information security analysts, is projected to climb by 37% over the next six years.

Tim Burke

Where technology consulting services can help

In my last post, I advised that a technology consulting services provider should offer a range of capabilities that encompasses integrated managed services , cloud services , and assessments as well as an extensive professional services portfolio emphasizing technology customization and solid technical staffing .

Such technology consulting depth means your provider can help you in many ways, including:

Tim Burke

Meet Do-it-Yourself Dave… He does it all!

When it comes to technology, you and I both know that it’s best to let the experts take the lead. Your customers, well-intentioned though they may be, may disagree—and not to their benefit. Do you have a “Do-it-Yourself” client?.

With thousands of different brands that are not always compatible, millions of different configurations, and innumerable ways a network can be compromised, your customers’ technology should not be a DIY job.

Adam Burke