In today’s complex, always-on business world, your customers’ business resilience depends on achieving and sustaining IT resilience. This means ensuring continuous availability of all business processes, workflows, technologies, and policies regardless of where your customers’ IT environments reside, what’s in them, or how they change over time.
As I’ve noted, IT resilience requires designing for the continuous availability of all business processes, workflows, technologies, and policies needed for always-on operations.
To do this, you need outwardly-focused, cloud-conscious backup and business recovery solutions able to provide continuous data protection and end-to-end recovery automation regardless of what’s in your IT environment or how/where it changes.
Lurking behind many downtime incidents are mundane causes – a failed UPS, human error, a malfunctioning component.
But increasingly, your clients will discover downtime causes stemming from a class of culprits best characterized as IT complexity.
Bringing integration and efficiency to your organization’s communications technologies? I recommend you keep these matters front-of-mind:
Your budget, your legacy. Older communications installations may not do well in Unified Communications (UC) architectures — so do you attempt to bring along what you already have or replace it?
This decision impacts your network. If you haven’t been keeping up with users’ demands for connectivity, a successful UC deployment may require more capacity than you currently possess.
The impacts of downtime on a business can be devastating, as this cringe–inducing chart reveals:
Downtime impacts
Source: 3 Steps to IT Resilience, Forrester
Veterans can sometimes be like cross-fitters and vegans-if you haven’t figured out who they are in the first five minutes of speaking with them, they will most likely tell you within the next five minutes of your conversation. Take me for instance, I’m a clean-eating combat veteran with a respectable 4-minute Fran time myself. See what I did there? I hope you’ll give me a pass.
