At Quest, we have noticed an interesting pattern among our co-location customers.
At first they use our co-lo facilities for secondary backup, but they soon grasp the advantages of co-location in our data centers — the high levels of security, the technical expertise, the redundancies in network connections and power and data backup. This inspires them to transition some production facilities to our co-lo sites
The immense data traffic demands of always-on businesses, highly mobile customers, and the nearly universal embedding of Internet of Things (IoT) devices means the network edge has never mattered more.
Although attention has long focused on increasingly cloud-filled network cores, note that it’s at the edge where lies…
As I noted in my last post, the success of most enterprises increasingly depends on the ability to deliver a positive customer experience online – an experience that relies on reliable, high-performing digital network architectures with several key capabilities:
How many times lately have you been reminded that customer experience is “king”?
Studies on this topic abound, with several pointing to the importance of customers’ multi-channel and mobile experiences. Delivering effective self-service capabilities matters a lot, too, since by 2020 only 15% of a typical customer’s interaction with an enterprise will involve a human being .
Choosing the right managed/hosted services provider for your organization can be tough because what such providers offer – and how they deliver – can vary greatly.
If your organization is like most others, it’s using plenty of cloud services – an average of five if yours is a small or mid–size operation, 18 if it’s large .
After all, maintaining in-house IT infrastructure drains valuable time, effort, and management bandwidth for the sake of capabilities that today’s hyperscale public cloud environments can provide far more effectively.
