IT Professional Services Built to Support Your Business Goals
What are IT Professional Services?
Modern organizations rely on professional IT services to keep systems running smoothly and to advance essential initiatives without disruption. Quest delivers the specialized expertise and flexible support companies need, offering guidance that helps teams move forward with confidence.
The term Information Technology Professional Services describes a broad range of IT consulting services, including:
- Application development
- IT staffing and placement
- Project management
- Email migration
- Cloud migration
- Technical support
Businesses use IT professional services to:
- Augment existing staffing levels
- Bring in experts for specialized needs
- Manage complex migrations or technical challenges that require advanced skills
Sometimes, an IT professional services tech is exactly what you need.
Support Your Organization's IT Needs
Your company may need additional staff to facilitate ramping up due to increased business or to supplement an existing team where particular expertise is required. It can be hard to determine if you would benefit more from managed services vs professional services, but Quest can help
Many organizations find that using IT support professional services helps them:
- Stay within budget
- Complete multiple projects on accelerated timelines
- Access specialized talent quickly
Quest’s IT Professional Services cover a wide range of staffing, IT services, and project management solutions. Let the highly trained teams provided by Quest help your business get on the right track with the following services.
Partner With Quest’s IT Professional Services Experts
If your organization needs additional skills or support to keep projects moving, Quest’s IT professional services team is here to help. Access experienced specialists who understand your environment and can step in exactly where you need them.
Application Development Services describes the outsourced work done by expert IT consultants and programmers hired by businesses and organizations to develop software or mobile applications.
Application Development Services support the entire lifecycle of an application, including:
- Initial concept and planning
- Development and testing
- Deployment
- Ongoing maintenance and enhancements
IT solutions for professional service providers can help throughout, or at any stage of the process.
IT Staff Augmentation Services can help you by filling job openings for contract workers, providing staff augmentation for projects, and supplying talent for direct hire or temp-to-hire opportunities in your department. Some staffing providers even handle placements of high-level senior IT positions that can be difficult to fill.
If you need IT consulting, professional services providers typically have pools of technical talent with whom they've worked over a period of time, so they are better able to source quality top talent in short timeframes than non-specialist recruiting services.
Businesses outsource project management roles to:
- Supplement internal staff
- Bring in experienced or industry-specific leadership
- Stay on schedule during high-demand periods
- Control costs and scale resources as needed
The benefits of working with outsourced project managers from an IT professional services company can include cost savings, high-level and project-specific expertise, certifications, and more. Current trends show steady increases in the use of outsourced project management roles.
Many organizations hire specialists who understand the software and infrastructure issues that can go hand-in-hand with an email migration.
Quest can provide expert assistance and support, whether you need help migrating to the cloud, protecting and backing up data, or even cloud-enabling your applications.
Quest’s unique Technical On-Call Support services provide 24/7 access to expert technical support. We’ll onboard your organization before you need assistance, ensuring ease of escalation and valuable savings whenever your team needs a little extra help.
Quest’s TOCS services provide:
- 24/7 access to certified technical experts
- Onboarding that ensures seamless escalation
- A full toolbox of resources your team can use anytime
Quest’s certified TOCS technicians save you valuable time, money, and resources.
Quest’s IT Professional Services Workshops
Cloud Migration Workshop
IT Professional Services Case Studies
Quest’s IT professional services and professional IT consulting services help organizations overcome complex challenges that demand experienced technical support. The case studies below offer a closer look at how organizations benefit from our hands-on expertise.
Wholesale Outlet
When the decision was made to ditch the old, hard-to-use system for a friendlier VoIP capability, Wholesale Outlet also signed on to Quest’s Technical On-Call Support (TOCS) services. For Becca Schmidt, Administrative Director, the technical knowledge that Quest provided was key.
“We’d used Quest’s professional services for a number of years, calling ad hoc when we needed assistance,” Becca explains. “For our VoIP project, we wanted Quest involved in every stage, and their TOCS services provide a cost-effective way for us to get help whenever we need it from engineers who are knowledgeable about our situation.”
Samuel Merritt University
Every IT migration must be justified. For Marcus Walton, Director of IT Infrastructure at Samuel Merritt University (SMU), storage constraints and the need for a better collaborative environment stood out as the key drivers for a migration to Microsoft365.
“Using resources from Quest, we evaluated every aspect of our infrastructure that Microsoft 365 would touch,” Marcus says. “And we discovered areas we hadn’t considered that would have caused big headaches. But with resources from Quest we were able to correct, proactively plan, and execute with confidence.”
If your team is facing similar challenges, our professional IT services specialists are ready to help you plan your next step.
IT Professional Services FAQs
What are IT professional services?
IT professional services are specialized IT business services that help organizations solve technical challenges and complete complex projects. These services can include consulting, staffing, development, migrations, and support. They give your team access to experienced professionals who provide the expertise needed to move initiatives forward.
What do professional IT consulting services include?
Professional IT consulting services include expert guidance for technology planning, cloud migration, application development, infrastructure updates, and security improvements. Consultants help your team understand risks and recommend solutions that support your business goals.
What does an IT service provider do?
An IT service provider offers the technical support and expertise needed to manage systems, complete projects, and improve performance. They help businesses plan, implement, troubleshoot, and optimize technology so internal teams can stay focused on strategic priorities.
What are the benefits of IT professional services for business?
IT professional services for business help organizations fill skill gaps, streamline projects, reduce risk, and control costs. These services provide access to trusted technical specialists who support your team and help complete important work efficiently.
Are IT business services the same as managed services?
IT business services support specific projects or technical needs, while managed services provide ongoing monitoring and support. Many organizations use both to strengthen operations and extend internal resources.
Are IT professional services cost-effective?
IT professional services can be highly cost-effective because they provide access to specialized experts only when you need them. This helps your organization avoid the long-term cost of full-time hiring while still completing important work quickly and accurately.
When should a business use professional IT services?
Businesses often use professional IT services when they need specialized skills, faster project completion, or support for migrations and upgrades. These services help teams stay productive and reduce risks during complex or time-sensitive initiatives.
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