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What are IT Infrastructure Services?

With the best equipment expertly deployed, a fully optimized audio-visual (AV) solution can facilitate collaboration and productivity in all communication spaces that you require.

As the technology tools we rely on become more powerful, we find we are able to do more and work faster. Many businesses are seeing satisfying spikes in productivity and quality. At the same time, maintaining the infrastructure that drives business has become far more complicated. Procuring enough of the latest equipment to stay competitive, protecting all this gear, and keeping it up-to-date can be overwhelming.

Staying abreast of state-of-the-art services and technology is critical for businesses, whether you have an internal department to handle this for you or you partner with a vendor who has expertise in IT Infrastructure. Although IT Infrastructure is complex and encompasses many topics, it can be broken down into five areas:  

Audio Visual (AV) Optimization: Long before COVID-19, meetings that once took place face-to-face moved onto screens. This began with shrinking travel budgets and was already commonplace when the pandemic moved everything online. Now, practically all meetings, classes, and appointments take place in virtual spaces, and the practice will not end when the pandemic passes. Ideally, the right AV solution creates collaborative and productive spaces. This often calls for the expertise and vendor relationships that infrastructure service providers can deliver. 

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Telecom Construction: Building a communications network requires serious engineering and construction skills in addition to knowledge of local, state, and federal ordinances, permitting requirements, and interaction with local utilities. Technology management companies that provide this infrastructure service need to be expert in all of the above.

Network Cabling and Wiring: Ideally, this should involve a detailed assessment of an organization’s needs in order to come up with a specifically tailored physical network design and plan. The selection of components should be custom fitted to each organization’s business requirements.

Wireless Network Design and Implementation: Again, installing and maintaining a secure wireless network means planning, implementation, and ongoing support. Poor execution can be very expensive. An increasing number of companies choose to outsource this particular IT infrastructure service to a team of networking engineers and support specialists. It is important that you choose wisely.

Physical Security: There are a lot of options when it comes to choosing systems and devices for access control, intrusion detection, biometric integration, video surveillance, perimeter security, and other security measures that provide true protection. Service providers should have physical security consultants on their teams to integrate your existing infrastructure.

Delivery of exceptional infrastructure services is paramount for your organization. Finding a trustworthy partner can ease the stress surrounding this ever-changing service, whether you need help with planning, implementation, or management.

I hope you found this information helpful. As always, contact us anytime about your technology needs.

Until next time,


Meet the Author
Tim Burke is the President and CEO of Quest. He has been at the helm for over 30 years.
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