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Cybersecurity in 2019: <br>Five key capabilities your client will need

Cybersecurity in 2019:
Five key capabilities your client will need

Do your clients know that 47% of smaller businesses have suffered a cyberattack in the last year — and nearly half of those experienced multiple cyberattacks? Midmarket companies fare even worse: some 53% have experienced a data breach.

Attackers now see small/midmarket businesses as soft-target conduits into their larger partner companies. If your clients haven’t been attacked yet, either they’re lucky or they haven’t yet discovered the breach.

Adam Burke

Cybersecurity in 2019:<br> Not in Kansas anymore

Cybersecurity in 2019:
Not in Kansas anymore

 

Do you get the uneasy feeling that your company’s cybersecurity risks have increased over the last year? If so, you’re right.

Not only are cyberattack volume and sophistication increasing, attack surfaces — what’s being attacked, how, and why — are also growing. Dramatically.

Tim Burke

What your technical on-call support service should offer

What your technical on-call support service should offer

In my last post, I reviewed why you need technical expertise available on-call 24 x 7 x 365. Now I offer three steps that will take you to the technical expertise you need to keep your IT environment humming so you can focus on your business.

Tim Burke

When Your Clients Need Technical On-Call <br data-lazy-src=

When Your Clients Need Technical On-Call
Support Services – Three Steps to Take

Those inevitable evolutions in technology that your clients must embrace to stay competitive tend to involve integrations of old and new systems, software, functions, and processes.

These efforts often require long-term as well as short-term technical expertise. In effect, your clients require technical expertise on call 24 x 7 x 365.

Adam Burke

Why your IT infrastructure needs technical on-call support services

Why your IT infrastructure needs technical on-call support services

Those inevitable evolutions in technology that your business must embrace to stay competitive tend to involve integrations of old and new systems, software, functions, and processes.

These integrations often turn out to be arcane and complex, which means you require long-term as well as short-term technical expertise that your staff can access anytime — technical expertise from people familiar with your IT setup and who are, essentially, on call.

Tim Burke

Getting the support you need for your complex hybrid IT infrastructure

Getting the support you need for your complex hybrid IT infrastructure

In my last post, I described the challenges of providing support for the sort of complex hybrid IT infrastructures that have become critical for business success.

Effective support for these IT infrastructures requires both human expertise and sophisticated automated tools that can be beyond your reach.

Tim Burke

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