Do not — I say again, do not give your Cloud service-level agreement (SLA) short shrift. Your Cloud SLA is how you make sure you get what you want and pay only for what you get.
It’s not uncommon, however, to find yourself with an assortment of Cloud SLAs — one for each service your business subscribes to. Happily, the right Cloud SLA will enable you to bundle all your Cloud services into a single monthly OpEx payment.
If you’ve ever suffered a data loss, you know how critically important data backup and retrieval capabilities are.
I’m here to remind you that this importance does not diminish when your data (or apps) reside in a Cloud. Nor should you simply assume your Cloud provider automatically backs up your data and apps.
Your Cloud provider isn’t the only one with responsibility for the security of the information and applications your enterprise depends on. When it comes to security in the Cloud, it’s a collaboration between provider and customer.
After all, there are limits to a Cloud provider’s reach. For instance, if your employees use compromised web browsers to access data in the Cloud, your provider cannot be blamed.
Unless you’re an expert in security issues, doing proper Cloud provider due diligence can be daunting . Yet it’s essential, given the importance of your business’s data and applications.
So I offer seven questions for you to ask of every Cloud provider you’re considering. Pay attention to the answers you get and don’t hesitate to demand drilldown details. Remember: You’re contemplating putting at least some of the data and apps your business relies on into this provider’s Cloud environment.
Which is the better solution — DaaS or VDI?
Each camp promotes its approach and dismisses the other while analysts argue about which one will “prevail.” Yet these technology debates do little more than distract you from finding the best solution for your organization.
So pull your eyes from those tech specs and focus on these six questions:
Whether or not we give it much explicit thought, we all do at least some due diligence every time we buy something.
When it comes to Cloud services , due diligence ought to be done explicitly and with forethought — because getting out from under a bad Cloud choice can be onerous. It’s worth your while to choose well in the first place.
