Quest’s virtual UC solutions and management can help you navigate and maintain complex communication networks and ensure everyone stays connected from anywhere and any device.
Quest’s experienced technical consultants and analysts are an extension of your team. They will begin by reviewing your existing network and assessing your environment. Your Quest team will evaluate your organization’s business communications needs and the level of cloud solutions you’re utilizing.
Quest will then develop and help deploy a multimedia collaboration plan for your company that brings together various products (software, hardware, services) to provide seamless, comprehensive cloud communication solutions. Quest can also monitor your communication architecture/environment and provide maintenance as needed to ensure both call quality and communication security.
Quest can review your company’s current communications, assess your carrier services lines and internet service, and provide your organization with customized recommendations.
Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) are transforming business communications, especially as remote work grows. UCaaS streamlines messaging, voice, telephony, and meetings into a flexible, pay-as-you-use model, shifting costs from CapEx to OpEx while enabling communication from anywhere. CCaaS extends these benefits to contact centers, enhancing mobility and functionality while complementing existing systems, offering increased flexibility and ease of use for businesses worldwide. Discover how UCaaS and CCaaS can revolutionize your business communications.
Enhanced 911 (E911) legislation, including Kari’s Law and RAY BAUM’S Act is vital. It ensures anyone, anywhere can reach emergency services. Those calls will provide critical location data.
The E911 legislation went into effect in early 2020 and the requirements include:
Office workers, remote workers, and hotel guests are at risk if they use an IP phone to call 911. Emergency responders won’t know the exact area where the call originates. With E911 solutions, you can create detailed location records for every phone in your organization. When you call 911, responders know exactly where you are.
Penalties for Non-Compliance
Businesses may face potentially devastating civil liabilities should a tragedy occur. If businesses fail to comply with the law they risk fines and may be subject to additional penalties for each day they remain non-compliant.
Maintaining compliance with these regulatory changes means assessing your existing communication systems. This will determine if updates are necessary to support these life-saving enhancements for your employees, guests, and visitors.
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We will immediately contact you, assess your situation, and deploy our Incident Response Team.