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Top 13 Tips for a Successful SharePoint Migration

Stuttgart, Germany 09 21 2023: Cellphone with logo of collaborative platform Microsoft SharePoint on screen in front of business website. Focus on left of phone display.

Migrating to SharePoint Online is a significant step for any organization aiming to improve collaboration, enhance productivity, and ensure secure data management. A successful migration requires careful planning and execution to avoid disruptions and maximize the platform’s benefits. Organizations must consider a number of factors, from data cleanup and governance to tool selection and user training, to achieve a seamless transition. By taking a strategic approach, businesses can unlock the full potential of SharePoint Online and create a digital workspace that drives efficiency and innovation.

1. Develop a clear, detailed migration plan.

A well-defined migration plan sets the foundation for success. This plan should outline the project timeline, key milestones, resource allocation, and potential risks. Consider factors such as the volume of data, critical applications, and compliance requirements to avoid last-minute surprises.

Additionally, involve key stakeholders from IT, compliance, and business units to ensure all perspectives receive consideration. A strategic plan helps ensure a smooth transition and minimizes disruptions to daily operations.

2. Define the scope and goals of the migration project.

Before initiating the migration, it is crucial to define the project’s scope and objectives. Identify what data, content, and functionalities need to be migrated, and establish clear goals such as improving document accessibility, enhancing collaboration, or reducing storage costs.

This step ensures alignment with business objectives and helps avoid scope creep. Setting success criteria and Key performance Indicators (KPIs) will also provide measurable benchmarks to assess the migration’s effectiveness.

3. Establish governance standards, review compliance expectations, and implement security measures.

SharePoint Online operates within a complex regulatory landscape. Establishing governance policies early on ensures that data is handled securely and complies with industry regulations such as GDPR, HIPAA, and SOC 2.

Implementing role-based access controls, Data Loss Prevention (DLP), and encryption measures will safeguard sensitive information and maintain compliance throughout the migration. It is also essential to establish clear document retention policies and audit trails to ensure accountability and regulatory adherence.

4. Provide comprehensive training and support for all users.

User adoption is key to the success of any SharePoint migration. Providing training and ongoing support helps employees understand new features and best practices.

Consider offering role-specific training sessions, knowledge-sharing resources, and a dedicated help desk to address questions and concerns. Effective training ensures smooth onboarding and maximizes the platform’s benefits. Conducting hands-on workshops, creating user guides, and offering self-service resources can further support successful learning and adoption while empowering your team to leverage SharePoint to its full potential.

5. Complete a thorough data clean-up to remove outdated or redundant content.

Migrating redundant or obsolete data can increase complexity and storage costs. Conducting a thorough data audit to identify and eliminate outdated files, duplicates, and irrelevant content before migrating ensures a more efficient process. By streamlining data, you can improve system performance and ensure only valuable information is transferred to the new environment. You should also develop data classification guidelines to prioritize essential content and ensure compliance with legal and business requirements.

6. Map data, content, and workflows to the new SharePoint structure.

A successful migration requires careful mapping of existing data and workflows to the new SharePoint structure. Evaluate how current processes align with SharePoint’s capabilities, and plan for necessary adjustments to metadata, permissions, and document libraries. This mapping allows for seamless access to critical information and optimizes operational efficiency. One helpful approach is to utilize visualization tools and flowcharts to document content relationships and dependencies, helping teams understand the new environment.

7. Conduct a test migration to identify potential issues and optimize the process.

A test migration provides valuable insights into potential challenges and allows for adjustments before the full rollout. It helps verify data integrity, application compatibility, and performance expectations. Conducting pilot migrations with a subset of data minimizes risks and ensures a smoother transition when scaling to the entire organization. Use the test migration phase to gather feedback from users and IT teams, identifying areas that may require further attention.

8. Effectively set up and configure your SharePoint Online environment.

Proper configuration of SharePoint Online is essential to achieving optimal performance and usability. During this important step, you can tailor settings such as site structures, document libraries, permissions, and integrations with other Microsoft 365 tools to align with your business needs.

Customizing the environment to reflect organizational workflows enhances user experience and productivity. Also, you can configure metadata settings, automate workflows using Power Automate, and implement branding elements to improve user engagement.

9. Select the ideal SharePoint migration tool/service provider based on your organization’s needs.

Choosing the right migration tool is critical to a seamless transition. The ideal tool can automate processes, ensure data accuracy, and provide real-time tracking for a streamlined migration. Evaluate options based on factors like data volume, complexity, and reporting capabilities. Consider conducting a proof of concept with different tools to determine which best meets your organization’s needs.

Partnering with a professional SharePoint migration service provider can help you navigate the complexities of tool selection, ensuring the right choice based on your organization’s unique needs. Experienced professionals bring expertise in tool capabilities, best practices, and potential pitfalls, helping to streamline the entire migration process and mitigate risks.

10. Proactively manage and monitor the SharePoint migration process.

Continuous monitoring throughout the migration process is essential to identify issues early and ensure data integrity. Utilize migration dashboards and reporting tools to track progress, address bottlenecks, and ensure all data is accurately transferred. Proactive management minimizes downtime and ensures a smooth experience for end users. Establish clear escalation procedures and conduct regular status meetings to keep stakeholders informed.

11. Implement a phased approach to decommissioning your old systems.

Rather than decommissioning legacy systems all at once, adopting a phased approach helps mitigate risks and allows for gradual adaptation. This ensures business continuity, provides a safety net in case of unforeseen issues, and allows users to transition smoothly to SharePoint Online without disruptions. Prioritize the most critical functions first and gradually phase out legacy systems once users are fully comfortable with SharePoint.

12. Establish an in-depth backup and disaster recovery plan.

Data security should be a top priority during migration, but there should also be a plan in place for after migration is complete. Establishing a comprehensive backup and disaster recovery plan ensures that critical information is protected in case of unexpected failures. Leverage Microsoft’s built-in backup solutions and third-party tools to maintain data redundancy and minimize downtime. Regularly test backups and update recovery procedures to ensure they align with organizational requirements.

13. Plan for continuous improvement and long-term success.

While the SharePoint migration itself is a one-time event, optimizing its usage and supporting users is an ongoing process. Regular evaluations, user feedback loops, and system improvements ensure continued alignment with evolving business needs, so your organization can consistently make the most of SharePoint’s potential.
Monitor usage patterns, gather insights, and make necessary optimizations to workflows, permissions, and integrations, using analytics and reporting tools to identify trends and develop a roadmap for periodic assessments and feature rollouts.

Achieve a Successful SharePoint Data Migration with Ease

With a carefully considered approach, your organization can navigate the complexities of SharePoint migration with confidence. A well-executed migration strategy not only enhances collaboration and productivity but also ensures a secure, scalable, and efficient digital workplace for the future. And of course, Quest is happy to provide expert guidance and support to help your organization migrate successfully and optimize in the future.

I hope you found this information helpful. As always, contact us anytime about your technology needs.

Until next time,

Tim

Meet the Author
Tim Burke is the President and CEO of Quest. He has been at the helm for over 30 years.
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