Do you get the uneasy feeling that your company’s cybersecurity risks have increased over the last year? If so, you’re right.
Not only are cyberattack volume and sophistication increasing, attack surfaces — what’s being attacked, how, and why — are also growing. Dramatically.
In my last post, I reviewed why you need technical expertise available on-call 24 x 7 x 365. Now I offer three steps that will take you to the technical expertise you need to keep your IT environment humming so you can focus on your business.
Those inevitable evolutions in technology that your clients must embrace to stay competitive tend to involve integrations of old and new systems, software, functions, and processes.
These efforts often require long-term as well as short-term technical expertise. In effect, your clients require technical expertise on call 24 x 7 x 365.
Those inevitable evolutions in technology that your business must embrace to stay competitive tend to involve integrations of old and new systems, software, functions, and processes.
These integrations often turn out to be arcane and complex, which means you require long-term as well as short-term technical expertise that your staff can access anytime — technical expertise from people familiar with your IT setup and who are, essentially, on call.
In my last post, I described the challenges of providing support for the sort of complex hybrid IT infrastructures that have become critical for business success.
Effective support for these IT infrastructures requires both human expertise and sophisticated automated tools that can be beyond your reach.
Complex hybrid IT infrastructures comprised of network, key servers, applications, clouds, services, data, storage environments, and, yes, users require constant care and feeding to ensure that performance goals are met and systems and data remain protected.
