Pressroom
Customer Testimonials
After 18 months of Quest's Managed Services, we have not had one minute of down time. Our Email system and our processing system have never had to be rebooted. The trouble shooting on the desktop units have been reduced to a simple phone call. No longer do I see three employees trying to "fix" a computer issue. I feel like I am back to business as usual with 24/7 365 days a year computer support without worry. There is no "one person" control. The system belongs to the company; not the company system owned by the IT department. All security updates and requirements are maintained by specialists in the field that do nothing but security. We didn’t need to purchase new hardware or hardware insurance, find extra office space, install special ventilation, etc. We have a predictable expense each and every month. And, if you have the time, you can study as many activity and performance charts as you want or until you fall asleep.
Daniel G. Silverstein
Fair Oaks Mortgage
President / CEO
"Over the past several years I have chosen to work with Quest as my first source for desktop, laptop, server and peripheral products. Quest is a very 'customer service' oriented company as they work diligently to meet the customer's requirements. I can honestly say it is a pleasure working with Quest and their entire staff."
Chris Smith
Output Technology Solutions
"The staff at Quest are extremely courteous, helpful, and professional. They are very responsive to our needs and quick to provide support in a pinch."
Thomas Hurd
Delta Dental
Manager Network Engineering
"Our successful business relationship with Quest continues to evolve and mature over time. I am able to meet my company's ever-changing network security requirements by depending on the highly talented professionals at Quest. Partnering with Quest for network performance and security services continues to be the best cost-effective and value-added support solution for our network enterprise."
Doug Fox
Heritage Community Credit Union
VP of MIS
"We have had many unusual occurrences over the last two years and Quest staff have been so helpful and timely in resolving these issues. They never cease to amaze me!"
Darlene Waddle
Galt Joint Union High School District
Assistant Superintendent of Operations
Quest's Customer Service Manager has been great assisting us with our Sun maintenance contracts. It is so easy to get overwhelmed with contracts located at a number of different companies. She performed the research to determine all of our Sun contracts regardless of location. Since then, I have been moving all support to Quest. Not only does it make the process much easier, Quest regularly beats the prices offered by most of the other companies in the area. Our Account Manager is always helpful. He comes around enough to keep us up to date on the available technology, but not enough to be a pest like many of the other vendors.
Ken Burrows
SureWest Communications
Director, ITS Customer Service
