Pressroom
FOR IMMEDIATE RELEASE
Quest Achieves Gold Certification from Cisco Systems.
Sacramento, CA: November 17, 2005—Quest announced today that it has achieved Gold Certification from Cisco Systems®. The Cisco® Channel Partner program provides Quest with the resource framework to develop an expertise to sell, plan, design, implement and operate Cisco networking solutions. To earn Gold certification, Quest had to meet or surpass the stringent personnel, training, customer satisfaction, specialization, and post-sales support requirements set forth by Cisco.
“We’re pleased to have attained Cisco Gold Certification and value our relationship with Cisco Systems,” said Tim Burke, CEO of Quest. “Gold Certification is a mark of excellence and we’re particularly pleased about this advancement after many years as a Cisco Gold Partner. Our investment in achieving Gold Certification is a reflection of our commitment to continually enhance our customer service which fits in perfectly at Quest. Customer satisfaction has always been a huge priority for us, and we're proud of our recent rating of 4.54 out of a possible 5 in Cisco’s annual customer satisfaction survey.
“We are committed to creating the tools, training and programs that help drive channel partner growth.” Said Keith Goodwin, senior vice president, Worldwide Channels for Cisco. “With this achievement Quest has secured the training, skills and knowledge to play a pivotal role in accelerating the adoption of Cisco technology solutions.”
Being a Gold Certified Partner offers the highest credibility in the marketplace. Many governments and large corporations require Cisco Gold Certification as part of their Request for Proposal (RFP) process. Cisco Gold Certified Partners are also recognized for focusing on three specializations including VPN, Wireless, and Security. Further, Cisco Gold Certified Partners provide 24x7 technical services with one-hour response time to ensure its customers with fully supported strategic business networks.
About Quest™
Quest is a technology management company that has been serving Fortune 50-5000 and small and medium-sized corporations and state and local government since 1982. The company offers clients a portfolio of professional services, managed services, maintenance contract management, infrastructure services, data/voice circuits, and technical staffing, all backed by the most advanced technologies available.
